Back to Case Studies

Business Review

Sales Training  

CLIENT CONTEXT 

A national utility firm wanted to improve its sales & stop the churn of contracts (during the cooling off period). The company was seeking on-the-ground perspectives in order that they could identify the best sales opportunities & reduce the cancellation of contacts.

     DAVORA SOLUTION

       Davora collaborated with the sales directors to establish the sales process.              To get to the root cause of the problem & gain intimate knowledge of the canvassers sales        techniques required working in the field.       After working with the sales team we established poor sales techniques & communication       with the customer were the main reasons for the high number of cancellations.       We developed a new sales training programme & reporting procedures, putting in place new       team leaders to oversee the direct sales team.       Contract cancellations reduced by 15% & sales referrals became the norm.               
Have a Question?        CONTACTS US
+44(0)7922 896464
  SEND A MESSAGE
Providing Property Solutions
RETURN TO CASE STUDIES