Problem Solving - We Listen, We Deliver Solutions

How Do We Help? 

We employ a logical, step-by-step approach to problem solving techniques.   The step-by-step methodology does more than help solve problems; it also helps with your thinking process & provides an outline for presenting you with analysis, conclusions, & recommendations, both as a written report & as a formal, in-person presentation. We cover every step in detail to assist you, then we go over the solution to your problem & analyse the results. Our approach is also used by the legal profession to analyse cases. It is a structured, step-by-step process of considering & analysing the various alternatives available to solve a problem & homing in on the best solution.

 Let’s take a look at the six elements of this methodology: 

 1. Defining the Central Problem  2. Listing the Relevant Factors  3. Listing Alternative Courses of Action or Solutions, with;  Advantages & Disadvantages of Each  4. Discussing & Analysing Alternatives  5. Listing Conclusions  6. Making Recommendations

Defining The Central Problem 

Defining the single central problem in a situation is the single most difficult & important task in problem solving. By correctly identifying the main problem in a situation, you can find many different approaches to solving it. But if the wrong problem is identified, even a brilliant solution will not correct the situation. We take all the time necessary & steps to be sure that we are indeed looking at the central problem. One of the major errors made in defining the central problem is confusing the symptoms with the problem. For example, low profits are not a central problem but a symptom of something else that is the central problem. Frequently a case has many different problems; in fact, there is usually more than one. The object then is to locate the main problem, the one that is more important than any other & is therefore central. When we find more than one major problem in a particular situation, we handle each one separately. Once we have identified the central problem, we write an initial draft explaining it. We aim to keep this statement as simple as possible by making it as short as we can; we find a one-sentence central problem statement is usually best. But be aware, however, that  even if we have spent some time in both identifying the problem & wording it as concisely as possible, in many cases we still have to go back & modify it as we proceed through the analysis process.

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